Platform

The platform layer is a set of named building blocks that combine into any enterprise service management or workflow application. Each has one concept page below.

Data

• Tables and records: schema, the fl_tasks work item, and inheritance.
• Data sources: bring external data in through directory, REST, and file connectors.
• CMDB and discovery: multi-source asset inventory, the configuration-item graph, and software licensing.

Automation

• Business rules: trigger-condition-action logic on a table.
• Workflows: asynchronous multi-step processes.

Service management

• Service Hub: catalog intake routed through Service Offerings.
• Approvals: self-triggering decision gates.
• Notifications: event-driven, branded, queued delivery and digests.
• SLA: working-time due windows, pause and resume, and breach detection.

Access and secrets

• Identity and access: token-only identity, capabilities, and per-table RBAC.
• Credentials and secrets: the typed, encrypted credential store.

New here? Start with What is FlowLakes?, and keep the glossary open.