Your profile picture
Your profile picture shows wherever you appear in FlowLakes: the top bar, your account menu, your comments on a record, and your page in People. Until you add one, your initials stand in. A picture can be still or a short animation. Animations stay calm: in small places they show their first frame and only play while someone points at them.
When you’d use it
- Help colleagues recognize you on a busy record timeline.
- Replace your initials with a photo or a logo-style picture.
- Add a little personality with a short animated GIF or WebP.
- Take down an unsuitable picture as an admin, without touching the person’s account.
What you manage
Your own picture. Open your account menu (your picture or initials, top right) and choose Preferences. Under Profile picture:
- Upload picture (or Change picture) opens a file picker. The picture saves as soon as you choose a file. You don’t need to close the dialog first.
- Remove takes your picture down and brings back your initials.
Someone else’s picture (admins). Open People, choose the person, and select Remove picture next to their name. This needs the platform.iam.write capability. Admins can remove a picture but cannot upload one for someone else: only the person sets their own.
Good to know
- Files that work: PNG, JPEG, WebP or GIF, up to 5 MB and at most 4096 pixels on a side. SVG and HEIC are refused.
- Every picture is redrawn. FlowLakes crops it to the centre square and saves a fresh 256 pixel copy. Nothing else from your file is kept, including the location a phone writes into a photo.
- Animations can run up to 10 seconds and 150 frames. One that is still over 2 MB after resizing is refused, with a message saying so.
- Where it moves: on your profile in Preferences, in the account menu, and on a person’s page. Everywhere else it moves only while pointed at. If your device is set to reduce motion, no picture moves for you anywhere.
- Who sees it: everyone signed in to your tenant, including Service Portal users. Nobody outside your tenant can load it.
- Storage: pictures count toward your plan’s storage. A full plan refuses the upload and says why.
How it connects
Your picture belongs to your user account, so it follows the same tenant rules as the rest of identity and access. It is not a record attachment and does not appear in a record’s attachment list.